Privacy Policy

1. About this policy

FreedomGrid (“we,” “our,” or “us”) operates the Reborn mobile application and getreborn.app. This policy explains the information involved when you use those services, why it is used, and the choices available to you.

2. Information involved in the Reborn app

Depending on the features you use, Reborn may process:

• Account information: identifiers and profile details used to create or access an account, including information provided through an authentication provider.
• Recovery and app data: check-ins, streak information, pledges, journal entries, settings, and other progress information you choose to enter.
• Screen Time and Shield settings: authorization status, protection status, selected apps or categories, and schedules needed to provide blocking features. Apple presents and controls the Screen Time permission and selection interfaces.
• Community content: posts, comments, reactions, reports, display name, avatar, and streak information you choose to share with the community. Community content is visible to other users.
• Subscription information: product, entitlement, and transaction-status information needed to provide paid access. Apple processes the payment itself; we do not receive your full payment-card details.
• Technical information: information needed to operate, secure, troubleshoot, and improve the service, such as app version, device platform, and service error information.

Some progress data can be stored on your device. If you use a signed-in account, supported data may also sync to cloud services so that the app can provide account, community, and continuity features.

3. Website analytics

Getreborn.app uses Vercel Web Analytics to understand page visits, referral sources, and whether visitors use important links. For example, we record an event when someone clicks a Reborn App Store button, including the page, button location, and website campaign name. We use this information to improve the website and measure conversions.

App Store links and the Safari Smart App Banner include Apple campaign and provider tokens. These fixed tokens identify getreborn.app as the campaign source so App Store Connect can report aggregated product-page views, downloads, sales, and subscriptions attributed to the website; they do not identify an individual visitor.

We do not use the website to collect journal entries, recovery details, or the content of your activity inside the Reborn app.

4. How information is used

• Provide authentication, syncing, Screen Time protection, community, subscription, and recovery-support features.
• Maintain security, prevent abuse, moderate reported community content, and troubleshoot problems.
• Respond to support requests and communicate about the service.
• Understand website performance and improve product messaging and usability.
• Comply with applicable legal obligations and enforce our terms.

5. Service providers

We use service providers to operate Reborn and the website. These may include Google Firebase for authentication and cloud data, RevenueCat and Apple for subscriptions, Vercel for website hosting, analytics, and performance measurement, and Resend for support email delivery. These providers process information under their own terms and privacy commitments.

If you email Reborn support, your message, email address, and any attachments you include are processed so we can receive the request and reply. Support messages may be delivered to our managed support mailbox and retained as reasonably needed to resolve the request, protect the service, and meet legal obligations.

6. Your choices

• You control what you enter in journals and what you publish to the community.
• You can manage notification and Screen Time permissions in iOS Settings, and you can pause Shield protections in the app.
• You can manage or cancel an App Store subscription through your Apple account settings.
• You can delete your Reborn account using the account-deletion option in the app. Contact support if you need help.

Deleting a community account may not remove content that must be retained for security, legal, fraud-prevention, or moderation purposes, where permitted by law. Content already copied or quoted by another user may also remain in that context.

7. Data security and retention

We use reasonable administrative and technical safeguards designed to protect information. No storage or transmission system can be guaranteed completely secure. We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements, then delete or de-identify it where appropriate.

8. Age limits

Reborn is not intended for children. You must meet the age requirement shown for the app in your country or region and any higher minimum age required to consent to data processing where you live.

9. Changes and contact

We may update this policy as Reborn changes. We will revise the date above and provide additional notice when required.

Questions or privacy requests can be sent to support@getreborn.app.