Reborn support
How can we help?
Send us the details and we will aim to reply within 48 hours.
Email support@getreborn.appCommon questions
How do I turn on adult-site blocking?
Open the Shield tab and switch on Block Porn. Reborn will ask for Apple's Screen Time permission the first time. The adult-site filter requires iOS 16 or later and will not activate if permission is denied.
How do I block a specific app?
Open Shield, choose Block Specific Apps, select the apps or website categories in Apple's picker, and tap Block Selected Apps. You can return to the same section to pause that selection.
When does Night Mode run?
Night Mode applies your selected restrictions every day from 10 PM until 6 AM. Select what you want blocked before enabling the schedule. You can disable it from the Shield tab.
Where is my progress stored?
Reborn keeps supported progress data on your device. When you use a signed-in account, supported data can also sync through our cloud services so account and continuity features work.
How do I manage my subscription?
Open iPhone Settings, tap your Apple Account name, then Subscriptions. Select Reborn to view the plan, change it, or cancel renewal. Apple controls billing and refund decisions.
What should I do if my streak is wrong?
First confirm the porn-free start date and your latest check-in. If the display still looks wrong, email support with your app version and a screenshot that does not reveal private journal content.
How do I delete my account?
Use the account-deletion option inside Reborn. If you cannot access the app, email support from the address connected to the account and we will explain the verification steps.
Is Reborn medical treatment?
No. Reborn is a self-management and accountability tool. It does not diagnose or replace professional mental-health care or emergency support.